Since 2016, Salesforce Einstein has served hundreds of businesses as an artificial intelligence platform to power the predictions of all the company's cloud-hosted products.
Just four years after that launch, Salesforce has stated that the Bot is delivering more than 80 billion AI predictions every day, an incredibly high number compared to last October's 6.5 billion predictions.
The challenge for many companies today is the disparity in data. Perhaps, all the data you collect daily in your company must coexist in different platforms, some of these can be Salesforce, ERP, data warehouses and/or log files. However, this is not one of the best practices your business should pursue if your objectives are clear. When you have all the data on one platform, you will significantly improve the entire customer experience. Einstein Analytics solves these problems!
Source: https://trailhead.salesforce.com/en/content/learn/modules/wave_analytics_basics/wave_start_surfing_the_wave According to Salesforce, "Einstein Analytics is secure, reliable, scalable and, of course, mobile! It allows all members of your organization to gain immediate access to powerful data knowledge through its intuitive point-and-click visual interface. Whether you're on a desktop browser or a mobile device, you can get the answers you need from your data to run your business. Three of its main features are:
Do you want to learn more about Einstein and its implementation? Book a free demo with our experts today!